Terms & Conditions

Welcome to Happy Picnic PR! These Terms & Conditions are designed to ensure we create a smooth and magical experience for your special moments. By browsing our website or booking one of our curated picnic proposals, you are entering into a professional agreement with us and accepting the guidelines outlined below:

Services
Happy Picnic PR provides expert event planning specializing in luxury picnics. Every booking includes the specific services detailed in your chosen package, along with any personalized add-ons you select during the process.

Payment
To officially reserve your date on our calendar, a 50% deposit is required at the time of booking via Stripe or our other secure payment partners. The remaining balance for your celebration must be fully settled prior to the event date.

Scheduling & Availability
All picnic dates remain open to the public until your deposit is received and confirmed by our team. We kindly ask for at least 7 days’ notice if you need to reschedule or make significant adjustments to your event plan.

Cancellation & Refunds
Please note that your initial deposit is non-refundable, as it covers the preparation and reservation of your date. Cancellations made within the 7-day window of the event will be subject to a 50% fee of the total booking cost to cover labor and materials. Weather-related cancellations do not qualify for refunds, but we invite you to review our specific weather policy below.

Client Responsibilities
We rely on you to provide precise details regarding your preferred location and event vision. It is important to stay in touch regarding any personal delays and to understand that outdoor celebrations come with natural risks that are beyond our control.

Intellectual Property
Any media captured by Happy Picnic PR is yours to enjoy for personal use. We reserve the right to share the beauty of your event in our professional portfolio and marketing materials unless you specifically request otherwise.

Governing Law
These terms and your use of our services are governed by the laws of Puerto Rico.

Booking Cancellations

Happy Picnic PR maintains a structured cancellation policy to mitigate financial losses related to preparation, vendor engagements, and logistical scheduling. By securing our services, the Client acknowledges that all picnic arrangements involve irrevocable time and resource commitments.

1. Deposits and Initial Payments
All initial payments serve as a non-refundable deposit to secure the event date and facilitate preliminary vendor coordination. Furthermore, specialized add-ons, including but not limited to floral arrangements and catering services, require a 50% non-refundable deposit upon procurement.

2. Cancellation Protocol
Cancellations initiated seven (7) days or more prior to the scheduled event date shall incur no additional penalties beyond the forfeiture of the non-refundable deposit. In such instances, the Client may request to reschedule, subject to availability and vendor consent. Cancellations occurring less than seven (7) days before the event date shall be subject to a cancellation fee equivalent to 50% of the total booking cost to indemnify for labor and logistical expenses. Failure to appear or same-day cancellations shall be treated as a full termination of the agreement, and no refunds or credits shall be issued.

3. Rescheduling Provisions
Requests to reschedule due to exigent circumstances (e.g., medical emergencies or travel disruptions) must be submitted at least seven (7) days prior to the event to avoid additional fees. Requests made within the seven-day window are subject to additional administrative and setup costs, contingent upon vendor availability.

4. Adverse Weather Conditions
No refunds shall be granted for cancellations resulting from inclement weather. Happy Picnic PR reserves the right to suggest rescheduling or relocation to a Client-provided indoor facility. In the event of severe weather that poses a safety risk, the event will be postponed.

5. Force Majeure
Happy Picnic PR shall not be held liable for failure to perform its obligations if such failure results from circumstances beyond its reasonable control, including but not limited to acts of God, strikes, or governmental mandates.

6. Formal Communication
All cancellation or rescheduling requests must be submitted formally via email. Such requests are deemed effective only upon receipt of written confirmation from Happy Picnic PR.

Company Commitment
While operational costs necessitate non-refundable terms, Happy Picnic PR remains committed to negotiating equitable solutions that balance the Client’s investment with our contractual obligations to third-party vendors.

Data Protection

1. What Data We Collect

We may collect and process the following personal data:

Contact Information: Your name, fiancé(e)’s name, email, phone number.
Event Details & Preferences: Dates, locations, vision for the picnic.
Uploaded Media (Optional): Photos or images you share as references.
Technical & Usage Data: IP address, browser user agent, cookies, and data received from devices for display preferences.

2. How We Use Your Data

We use your information to:

Plan and deliver the picnic event you booked.
Communicate with you regarding your booking, payments, updates, and confirmations.
Process payments, invoices and related financial operations.
Improve our services, website experience, and user interface.
With your permission, send marketing communications about new packages, offers or news.

3. Cookies & Similar Technologies

We use cookies to remember your name/email when posting comments, facilitate login, and maintain your preferences.
Temporary cookies may be set to check if your browser supports cookies.
Login cookies last for 2 days; display/option preferences cookies for 1 year.
If you select “Remember Me”, login may remain for two weeks.
Cookies do not hold sensitive personal data.

4. Embedded Content & Third-Party Services

Our site may include embedded content (like videos, images, maps) from external sites. These behave as if you visited those sites directly.
These third-party services may collect data about you, use cookies or tracking techniques, or monitor your interactions with their content.

5. Sharing Your Data

We share your data only as necessary to fulfill our services:

Vendors & Suppliers: Photographers, florists, event staff — only data they need to execute your picnic.
Payment Processors: Stripe or similar platforms handling transactions.
Legal Authorities: As required by law.
We do not sell your personal data to third parties.

6. Data Retention

Comments and their metadata are preserved indefinitely to recognize returning users and ensure consistent moderation.
For registered users (if applicable), we retain profile information as long as your account exists.
After service is concluded, and legal or tax obligations are satisfied, personal data may be anonymized or deleted, unless retention is required by law.

7. Your Rights

You have the right to:

Request access to any personal data we hold about you.
Correct or update your personal information.
Have your personal data erased when no longer necessary, except for legal or safety reasons.
Opt out of marketing communications at any time.
Request a copy of your data in a transferable format.

8. Security & Data Protection

We employ industry-standard practices to protect your data, including secure servers and encryption where needed.
Staff access is limited and aligned only with those who need the information.
In case of data breach, we’ll notify you according to applicable laws/regulations.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal data from children under 16. If you believe we have such data, please contact us and we’ll take measures to delete it.

10. International Transfers

As we operate globally, your data may be stored or processed in countries other than your own. In such cases, we ensure appropriate protections (legal agreements and data security measures) are in place to safeguard your privacy.

11. Changes to This Privacy Policy

We may update this policy occasionally. When we do, the updated version will be published here with a new “Effective Date.” By continuing to use the site after changes, you agree to the revised policy.

If you have any questions or concerns about your privacy or this policy, please reach out: